Review our FAQs to see how MKA Mechanical can help you save money on your heating and cooling.
 

RESIDENTIAL FAQS

My system is not working. What should I do? Call us immediately at 843-332-2951. We'll have somebody at your house the same day, even on nights and weekends.

Why should I get my system serviced?
Heating and air systems can be expensive to replace. Routine servicing will prolong the life of your unit and make it more efficient. That also keeps your monthly heating and cooling bills lower.

What's included in a service?
We perform a comprehensive diagnostic on your system, looking for proper operation, wasted energy, leaks, dust and mold.

My family gets sick a lot. What can I do?
Your family might be breathing "sick air". Our trained technicians can detect mold and dust in your system and provide options for reducing and eliminating allergens. Visit this link for information on mold and moisture in your home.

Is it safe to allow your crew to work in my house when I'm not there?
Your safety is important to us. We don't let just anybody wear the MKA Mechanical uniform. Our employees are routinely drug tested, and everyone is subjected to a rigorous criminal background check.

How do I know your products will stand up?
We've been in business over 40 years and we plan to be around a lot longer. By using quality systems like Trane and Heil, our warranty claims are very low, relative to other brands. When we do have claims, we cover them with our outstanding warranty.

What "green" products do you offer?
There is nothing "greener" than a high efficiency heat pump. Our NATE certified technicians can evaluate your existing system, spot faulty ductwork and make recommendations on how you can squeeze every bit of energy out of your system. Many times, we find that up 30% of the air conditioning is lost due to leaky duct work. Call us today for an evaluation of your system.

Do you offer financing?
Yes we do. We've been serving Greater Hartsville for over 40 years, which gives us the ability to offer financing to our customers. Please contact us for more information.

What tax credits are available for heating and air purchases?
With the recent stimulus bill, there are several options available now when replacing your unit. Check out this link for more info.

Return to top of page


COMMERCIAL FAQS

My system is not working. What should I do?
Call us immediately at 843-332-2951. We'll have somebody at your business the same day, even on nights and weekends.

Why should I get my system serviced?
Heating and air systems can be expensive to replace. Routine servicing will prolong the life of your unit and make it more efficient. That also keeps your monthly heating and cooling bills lower.

What's included in a service?
We perform a comprehensive diagnostic on your system, looking for wasted energy, leaks, dust and mold.

Is it safe to allow your crew to work in my house when I'm not there?
Your safety is important to us. We don't let just anybody where the MKA Mechanical uniform. Our employees are routinely drug tested, and everyone is subjected to a rigorous criminal background check.

How do I know your products will stand up?
We've been in business over 40 years and we plan to be around a lot longer. By using quality systems like Trane and Heil, our warranty claims are very low, relative to other brands. When we do have claims, we cover them with our outstanding warranty.

What "green" products do you offer?
There is nothing "greener" than a high efficiency heat pump. Our NATE certified technicians can evaluate your existing system, spot faulty ductwork and make recommendations on how you can squeeze every bit of energy out of your system. Many times, we find that up 30% of the air conditioning is lost due to leaky duct work. Call us today for an evaluation of your system.

Do you offer financing?
Yes we do. We've been serving Greater Hartsville for over 40 years, which gives us the ability to offer financing to our customers. Please contact us for more information.

How are your prices?
Nobody wants to spend more than they have to. At MKA Mechanical, we offer competitive pricing, but more importantly, we offer high quality products and outstanding service. All of us have experienced the trade-off that comes with using the lowest price bidder for things. Most of the time you get what you paid for. At MKA, you get reliable equipment and professional service, every time.

Return to top of page


INDUSTRIAL FAQS

Do you have the manpower and expertise to handle large scale jobs?
At MKA Mechanical, we have developed a strong core of repeat industrial clients who recognize our ability to design, build and maintain large scale equipment. Some of our clients are Talley Metals, Sonoco and RBC.

Do you carry adequate general liability insurance?
We have a $1,000,000 general liability policy.

What is your safety record?
Safety first. To date we have had 75,000 man-hours with no lost time accidents. Our present experience modifier is 0.95, and we drug test and background check all our employees.

What is the scope of work that you can handle?
We can provide design/build capability with our staff of licensed professional engineers. Let us solve your unique HVAC problems including ventilation, humidity control, and zoning.

Return to top of page